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Reviews for The Arbors of Brentwood

Posted On: 2/11/2018

Yesterday my sister and I visited Arbors of Brentwood

Yesterday my sister and I visited Arbors of Brentwood. Zonia was incredibly helpful. She answered all of our questions, listened to our preferences, and never missed an opportunity to laugh. We felt very comfortable with her as our guide, and she called us within minutes after we submitted an online inquiry through their website to set up an appointment. We are definitely considering making this community our home, and we have Zonia to thank for that. Highly recommended!
By: Stef Brake     Verified Resident
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Posted On: 1/29/2018

Very nice community, and love my apartment

Living at Arbors of Brentwood is a great option when you are looking for affordability, but good quality at the same time. The community is very well kept and the staff in the office and the maintenance team are friendly. I think the amenities are great. The only negatives I have regarding Arbors is sometimes communication isn't always easy between myself and the staff. The office staff sometimes answers emails right away or sometimes it takes longer or they may not respond. The maintenance crew took a little longer on requests that I thought was reasonable. However, I did give a reminder once though for maintenance to come by on a more urgent issue and they were very responsive and came right away. Great service ever since Overall, I like living at Arbors of Brentwood
By: Brianna Holtz     Verified Resident
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Posted On: 1/29/2018

Very well taken care of.

It's an affordable option that gives you a lot of bang for your buck. Not cheap per se, but it's located in a great area relatively 15 minutes from anything in Nashville.
By: Zachary Ford     Verified Resident
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Posted On: 1/3/2018

Zonia was awesome

Zonia was great to work with, very friendly I was unfamiliar with the area and she had recommendations for travel routes, places to eat, etc.
By: Anonymous     Verified Resident
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Posted On: 10/29/2017

Great Year Living Here

I absolutely love living in the Arbors of Brentwood. The staff is super friendly and helpful. Zonia has always been such a great help since I moved in last year and really went above and beyond to make sure I had the perfect unit. I will be renewing my lease
By: Kailen Homm     Verified Resident
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Posted On: 10/28/2017

Ms. Zonia is the woman to talk to at the Arbors.

Was searching the area for places and stopped in and met with Ms. Zonia, she was very friendly and attentive to my needs in place to live. She also very friendly. Hats off to Ms.Zonia if your looking for a place to live Ms. Zonia is the woman to talk to at the Arbors.
By: Brotha PC     Verified Resident
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Posted On: 10/25/2017

The reviews scared me originally

The reviews scared me originally. I have only lived here for a very limited time but I am happy almost everything so far! Pools are awesome, service staff is always friendly and I love my apartment. Main staff in the clubhouse always has a sour attitude but don t let it detour you from checking out this place.
By: Allie H.     Verified Resident
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Posted On: 10/5/2017

We’ve lived in The Arbors of Brentwood for 3 years now

We’ve lived in The Arbors of Brentwood for 3 years now. The location is super convenient. It’s close to starbucks, good schools, grocery stores, banks, Ellington Agricultural Center and the newly renovated Edmondson branch of the Library. We have a small dog and love using the complex’s dog park everyday.The prices for rent have skyrocketed all around the city. Meanwhile the Arbors, even though an older complex, really cares about improving things and has competitive pricing. The exercise space is one of the nicest ones I’ve had in an apartment. Also, they now have a new cute fire pit/gas grilling area.This summer, we were in the process of trying to buy a house and things fell through last minute. The office let us sign another year lease even though it was past the 60 day notice to vacate. It’s nearly impossible to find an affordable one bedroom apartment in town. Thankfully the people lined up to take our unit were willing to take a different one! Thanks!
By: Madeline Morgan     Verified Resident
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Posted On: 10/5/2017

We just moved here from Washington

We just moved here from Washington and this was the second place we looked at. Zonia helped us out and showed us a couple different plans as well as a full tour. It seems like a great place and we will be applying to live here! Beautiful neighborhood and wonderful service at the front office
By: David Siegmann     Verified Resident
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Posted On: 10/1/2017

Good place to live

Very quiet.
By: Sabrina Jones     Verified Resident
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Posted On: 9/29/2017

Wouldn’t live anywhere else

Never having lived any of my fifty years in an apartment community, I was apprehensive to say the least. But the amazing property management team Heidi, Rosa and Zonia , the pools tennis courts gym, the friendly but quiet neighbors and the beautiful, peaceful grounds make me wish I had made the move years earlier Highly, HIGHLY recommend
By: Debra Stanford     Verified Resident
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Posted On: 9/28/2017

Lived here for a year. Clean property, friendly staff

Lived here for a year. Clean property, friendly staff and management, and nice neighbors!
By: Eric Manuel Torres     Verified Resident
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Posted On: 9/28/2017

We have lived a Arbors for a year

We have lived a Arbors for a year and just signed another 12 month lease. Management is great (the office ladies are very nice!), Maintenances is great (and fast!), No issues with our mail (we had a lot at our last apt), the complex is clean, quiet and safe. We have not had any big issues, just a few small maintenance thing that were fixed right away. I would definitely recommend!
By: Stacia Capponi     Verified Resident
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Posted On: 9/20/2017

Went to check it out, Beautiful property, awesome amenities

Just went to check it out, Beautiful property, awesome amenities, and excellent staff! Zonia was absolutely fantastic. Looking forward to living here!!!
By: Gabriel Jacobson     Verified Resident
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Posted On: 9/20/2017

Zonia has made the experience extremely pleasant

Zonia has made the experience extremely pleasant. Actually her demeanor and pleasantness made me choose The Arbors. There were several others I looked at but the staff was curt. I am so happy to be living here.
By: Sandra Bowman Price     Verified Resident
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Posted On: 9/2/2017

Been here four years. They are one of the best apt complexes

Been here four years. They are one of the best apt complexes in Middle Tennessee! Thanks Arbors!
By: Otto LaMonte Gross II     Verified Resident
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Posted On: 8/28/2017

The pools are nice, management is good at communicating

Has some of the usual issues you run into with apartment complexes, but overall I ve enjoyed living here. The pools are nice, management is good at communicating (especially under newer mid 2017 management) and haven t had any major maintenance issues. Pretty good cost too.
By: Austin Beattie     Verified Resident
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Posted On: 8/28/2017

The management team is awesome here

The management team is awesome here. They will resolve any issue you have ASAP.
By: SUN BOYU     Verified Resident
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Posted On: 8/28/2017

The staff has always been extremely courteous

The staff has always been extremely courteous, the grounds are constantly kept in beautiful shape, & the apartments are quite spacious.
By: Zach Ford     Verified Resident
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Posted On: 8/18/2017

The apartment is beautiful!

Shout out to Zonia in the leasing office. She went above and beyond to help us get into our apartment, and at this point in time, we couldn t be happier with our decision to apply here. Thank you sooo much for all your help. The apartment is beautiful!
By: Andrew J. Patterson     Verified Resident
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Posted On: 8/15/2017

Good Place To Live

Arbors of Brentwood is a great place to live. The apartments are nice and updated. The grounds always look nice. If you have children the school zones are the best public schools in Nashville. The people here are respectful and the best part is the staff are caring. My favorite is Zonia, she goes above and beyond even after she has leased you your apartment. She treats you like family and that says a lot.
By: Farrah Reffegee     Verified Resident
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Posted On: 8/3/2017

very unprofessional staff

Staff is very nice until you sign lease then they don't know who you are. Asked them to provide corporate number but denied every time. Staff doesn't know how to talk to customers. Very unprofessional staff members. The day i was supposed to move in apartment was not ready still they charged rent and they didn't give me the keys. Asked them to fix few things but now it has been few months still not fixed Fridge handle was broken the day i move in still broken and i have to put my fingers in door to open it . Every time i call them or walk in to remind them about repairs needed, they give me rude look and tell me they are working on urgent issue and will get to me request after done with urgent request. It seems they will fix it after i move out. I never seen unprofessional staff then this.
By: Lodhi Naseeruddin     Verified Resident
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Posted On: 7/28/2017

My boyfriend and I have been living here for a week

My boyfriend and I have been living here for a week now and we love it!! The complex and pool and gym is so nice and clean! I love the equipment at the gym and enjoy the nice pool! The staff are so nice here!! We love our apartment too!! And what a small world that I know someone here! I want to live here for a long time for sure! People don t know what they are talking about saying don t let them fool you the equipment at the gym is awesome, that is if you know how to work out right and know how to use them, and the pool is wonderful and awesome and so clean! It s a wonderful apt and complex! It s annoying being on the top floor because you can easily hear and feel the down stairs people slamming their doors and some nights hearing drunk stupid people yelling and being annoying. I hear people complain about bugs and the office isn t doing their job....well let me tell you that that s the part of living in an apt!!! We should be expecting bugs and spiders and we will just have to deal with it and buy bug spray! Oh well that s the life of having an apt, and also yes everybody needs to HAVE their own printer paper because they seem to not have any paper for us, and it does suck they run out of ink because when we need to print something out they don t have ink in any of the drawers which they should have, so that s the only frustrating thing about this apt.
By: Tiffany Kalan     Verified Resident
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Posted On: 7/27/2017

Outstanding, well managed, and convenient.

We found it to be very quiet, clean, and well managed. There is convenient access to grocery stores, restaurants, coffee shops, and really anyplace in Nashville proper. I would recommend this apartment complex without hesitation.
By: Roy Pendergraft     Verified Resident
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Posted On: 7/13/2017

Improvements seen with new management

New management and office staff took over Arbors last year in the middle of my lease, and I have to say the quality of service and professionalism has vastly improved, not to mention the grounds are receiving more renovations. I would recommend this complex to a friend.
By: Brittany Stovall     Verified Resident
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Posted On: 7/11/2017

Beautiful landscape and luxurious ambience

I am missing this place and would recommend my friends living in Nashville to stay in this facility.
By: Rakesh Malviya     Verified Resident
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Posted On: 6/3/2017

I have had nothing but issues on the back end

My rent just jumped up 100 for no apparent reason. I'm going to fight this. Also, I never received the referral of 75 that was promised to me and the other 75 that was promised to my referrer Ryan Jett. I'm also receiving bills Conservice for extra charges of a period that I didn't live here. I just want to enjoy where I live and have my rent and billing consistent. Also, representatives that respond to my messages. I wanted to recommend a friend to live here. Now I won't because of the terrible service. If this doesn't get resolved I'm going to post a bad review not to live here.
By: Josh Klith     Verified Resident
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Posted On: 6/1/2017

i''ve lived here for about 8 years LOVE the location

peaceful. pleasant. great location. I wish there was better shrubbery just saying
By: Jerry Mooneyham     Verified Resident
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Posted On: 5/28/2017

Maintenance people are awesome.

Maintenance people are awesome. They usually respond very quickly which is hard to come by. The staff is really nice but the apartment rules can be somewhat strict, but that comes with most apartments in the area. For example, last year I watched the security guard make someone remove their food from the grill since the pool was closed which I thought was a little much. They did not have on bathing suits or any swimming clothes. They were just using the grill. I am kind of sad last year that the pool closed so early each night compared to other apartments and the pool opens later in the year than some of the pools in the area. Also, they do not open all of the entrances to the pools. I purchased my exact apartment due to the fact there is an entrance to the pool right outside of my apartment door. Sadly, it will never get unlocked. I have been living there over a year now and love it for the most part. Everything is clean and the gym is amazing. Do not use their printer paper in the study room for school printing because they are stingy about their ink. The apartment cabinets are kind of cheap and chip a lot. I have been experiencing my first leak lately. Hopefully this issue will be fixed soon. The trash service is very convenient, but do not leave a box outside of your apartment too long or you will get a warning and eventually written up. I think these apartments are the best bang for your buck. The bug man is amazing and hilarious. Also, the apartments are very pet friendly and most of the people in the apartments are as sweet as they can be.
By: Caitlin Richey     Verified Resident
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Posted On: 5/26/2017

Love this place

I moved here in August 2016- have been here almost a year and although I've had maintenance issues here and there water heater, air conditioning, dishwasher , they have been great to respond quickly to me. I love the backyard and balcony it's my favorite.
By: Quenna     Verified Resident
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Posted On: 4/28/2017

No complaints. All of my neighbors are quiet and polite.

No complaints. All of my neighbors are quiet and polite. Averii and Zonia will get you an awesome price and are quite patient and willing to let you lead at your own pace, though I did not need much convincing - I knew I was home as soon as I saw my apartment. Just schedule an appointment and come take a look around - it is absolutely worth the consideration.
By: Jacob Shell     Verified Resident
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Posted On: 4/14/2017

Great

Quiet professional community
By: Laura Dotson     Verified Resident
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Posted On: 4/7/2017

Great location and friendly staff

Great location friendly staff and most maintenance issues resolved within a day or 2 of being reported!! Really nice apartments!! Highly recommend!!
By: Jason Cathey     Verified Resident
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Posted On: 4/4/2017

It is a very well kept apartment complex.

Aside from neighbors playing loud music, it is a nice place to call home.
By: Amber Flowers     Verified Resident
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Posted On: 4/3/2017

Portential new resident

I returned to look at you property, after my initial tour in 2013. Wanting to return to the Nashville Brentwood area, ideal to my travel to work, I have found my new home. I want to express a BIG thank you to Zonia Nunley It was busy for her on Sunday, but she handled all our needs very professionally and with a polite disposition. She had walk ins, renters with questions, and new renters arriving from AZ. All the while, taking her time to show me units without a hurried feeling. I look forward to moving to my new home
By: Laurie     Verified Resident
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Posted On: 4/1/2017

It's ok

When I submit a message through the portal it never gets responded to. They ask for us to pay rent on the 1st, but the rent never posts until the 2nd.
By: Amber Roberts     Verified Resident
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Posted On: 3/30/2017

Need more helpful office staff

I would like to point out that while I do love my place here, your office staff could use some severe coaching in professionalism and respect towards tenants that are experiencing problems. Every time I have gone in there or called if I need something, the treatment is the same from the old staff to the new current staff. Unkind, uncaring , not helpful and overall disrespectful in tone and body language. It is also discussed at large among neighbors of the same treatment. Apartments come by the dozen in Nashville everyday. People remember how they are treated most when considering releasing. I would love to stay next year, so long as my experience becomes more pleasant with your staff.
By: Jennifer Carskaden     Verified Resident
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Posted On: 3/30/2017

The property is very nice and quiet

I think that living here is a great experience. The people are friendly and the scenery is very nice. I am loving the new grill and the young lady Averii at the front desk is very nice helpful.
By: DeCarlos Baker     Verified Resident
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Posted On: 3/30/2017

New Resident

I am a mom and my son is moving from Knoxville to Nashville. We were out looking for apartments and came across Arbor of Brentwood. A representative name Sonya-i hoped I spelled her named correctly, was our guide. She showed us apartments that were of interest and my son chose the one he liked, I was concerned about the safety and Sonya assure me that he was in a same place. I was concerned about him getting the apartment and Sonya assured me that she would do everything possible to make it happen. She called me several times letting me know that she was working on it and would let me know when all was done. My son received the call that everything had been ok'd and that all that needed to be done was to finish the process. Sonya thank you for making a mom's heart ?? more light and my worries less. Your a kind lady and now you can be his watchful guardian at the Arbor_x1f607_. Thanks from an appreciative mom. I'll come by and say hello when I visit.
By: Georgia Andersen     Verified Resident
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Posted On: 3/28/2017

Staff is amazing, Averii and Zonia are very kind

Staff is amazing, Averii and Zonia are very kind and always helpful. The renovations are pretty nice for the price, the gym is always clean, and maintenance has always been quick and friendly. Overall a good experience living here.
By: Kenneth Burke     Verified Resident
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Posted On: 3/28/2017

I ve been living here about a year and I love it

I ve been living here about a year and I love it. It s quiet, beautifully furnished, pet friendly, and the staff (front office & maintainance) are really nice!!
By: Kalin Harrison     Verified Resident
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Posted On: 3/24/2017

Attractive, nicely maintained community

I've lived here for over two years and have been very pleased with the office staff and maintenance crew who respond promptly to requests. Just recently an office representative went beyond all expectations to complete a repair in my unit. I would recommend The Arbors without reservation as a place to call home.
By: Ann Harris     Verified Resident
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Posted On: 3/24/2017

well maintained

I'm afraid that my upstairs neighbor the apartment directly above mine drops an anvil around 11 30 p.m. and again 4 00 a.m., 7 days a week. I shakes the entire room and I sit straight up in bed. I have reported it before and it was relayed to the occupant s by the office. The office said that the upstairs neighbors were concerned but had no idea what it was I was hearing. It sounds like they drop something, maybe they are closing a door....I don't know, but it's pretty terrible.--My trash service is sporadic in picking up the trash I leave outside my door. Otherwise everything is perfect.
By: Rosemary Madill     Verified Resident
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Posted On: 3/23/2017

Maintenance is pretty quick

I needed to find a place in just a weeks time and the office staff were very helpful and found a place that fit all of my needs. The two ladies at the front desk Zonia and Averii are friendly and always have a smile on their faces when I come in. Maintenance is pretty quick when there s any issues and the valet trash is a big plus. Overall a peaceful place to live.
By: Sherrie H.     Verified Resident
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Posted On: 3/22/2017

Overall a great place

The front office could use some organization, but overall our experience has been very positive. love living here
By: Travis Crowe     Verified Resident
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Posted On: 3/21/2017

i like it

its nice everyone is friendly and its very nice distance to just about anything you would need
By: John Langhals     Verified Resident
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Posted On: 3/21/2017

They resolved a billing issue quickly

I caught what looked like an over-payment, and the staff graciously and quickly credited it to the next month's bill. I am very satisfied with the customer service
By: Jonathan Faulks     Verified Resident
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Posted On: 3/17/2017

The best

One of the best parts about living at The Arbors is the maintenance staff. They are not only prompt, ready to handle fix-it issues, they are pleasant and courteous
By: wyatt     Verified Resident
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Posted On: 3/17/2017

Zonia at the leasing office is amazing.

Zonia at the leasing office is amazing. She s patient and willing to help at all possible. She has a very zen personality and pays attention to any detail to match you with an apartment. Happy with my selection so far.
By: T H.     Verified Resident
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Posted On: 3/6/2017

Great place to live

I've been living at Arbors of Brentwood since sept 2015. The staff is always so helpful and my maintenance requests are taken care of In a timely manner even emergency night requests . The grounds always look good and the new management company is doing a lot to improve it like upgrading apartments, putting in a nice patio with beautiful grills and fireplace. Great amenities like the gym and cyber cafe. Overall great place to live and would highly recommend it to anyone.
By: Jaime Nephew     Verified Resident
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Posted On: 3/6/2017

Great Place

We love living at this complex. The apartments are great and the staff are amazing. The location is also great and convenient close to HWY 65, several markets on the corner, and easy access to both downtown Nashville or Brentwood Franklin.
By: Lindsey Ward     Verified Resident
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Posted On: 2/28/2017

We lived at Arbors of Brentwood for 5 years and LOVED it

We lived at the Arbors of Brentwood for 5 years and LOVED it. The staff were always very, very nice our maintenance issues were fixed promptly we had no pest problems the pools were sparkling clean and the workout room had great equipment. My only complaint is one I had with any apartment I have lived in...the walls and floors and ceilings were not sound proofed very well and I could hear everything my downstairs said and even with them below me, their simple walking around was noisy. Other than that, wonderful place to live. I miss my beautiful view.
By: Jennifer Randall     Verified Resident
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Posted On: 2/28/2017

Such a homey feel and wonderful views.. great area ..

Such a homey feel and wonderful views.. great area ..close to everything you need within walking distance!!!
By: Anna Yontz     Verified Resident
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Posted On: 2/11/2017

10 years and counting

I have lived in this community since 2006 and for the most part....I love it here Every now and then I have maintenance or general property issues.....but the office and maintenance staff have quickly resolved these issues. I plan on living here for a few more years because of the great service s amenities they provide. Special thanks to the office and the maintenance crew.....they rock
By: Mary Jungbluth     Verified Resident
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Posted On: 2/9/2017

Not a Bad Place to Rent

You are not going to get all you get for the price anywhere else.
By: Wayne Bowser     Verified Resident
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Posted On: 1/31/2017

Good location, good facilities, good price

I love the location and the facilities. So far the staff have been helpful, and have had few issues to speak of thus far.
By: Abby Harris     Verified Resident
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Posted On: 1/20/2017

Lovely property with friendly staff

I would say the property is lovely and the staff is extremely friendly. The apartments are not very sound proof but are quaint.
By: Ashley White     Verified Resident
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Posted On: 1/5/2017

Best part is convenience the part of town it is in.

Poor landscaping no grass in half the property around appartments. Buildings getting old.
By: Truman Sanders     Verified Resident
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Posted On: 1/5/2017

Decent Place to Live

Very nice grounds and landscaping. Apartment staff is friendly and helpful. Apartment buildings are old, but they do have updated faucets and light fixtures. Overall, it is a decent place to live for the price in the this area. However, they keep increasing the rent every year without any updates or upgrades being made to the apartments. The gutters haven't been cleaned out in years, which is starting to cause roof damage.
By: Katherine Garrett     Verified Resident
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Overall Rating

4.5 out of 5 stars

Ratings By Category

Noise
4.5 out of 5 stars
Location
4.5 out of 5 stars
Value
4.5 out of 5 stars
Staff
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Parking
4.5 out of 5 stars
 

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